Discussions

Hi, I have a cronjob that checks all the bookings with specific DataField value and sends the user a message. Do we have an API that can send a message to user?

Which webhook would I use to retrieve a customers position in a waitlist. I would like my app to update itself with your server on a weekly basis. What identifiers are necessary to poll waitwhile? Location Id and Phone Number? Best, Cayce

How can I find deleted visits? Seems like the visit_id disappears when a booking gets cancelled..

Hi there, is there any feature in the system that allows the kiosk to print the customer ticket directly after s/he joins the waitlist?

I'm in Canada and I work with an electronic medical record from Telus health (see link) <https://www.telus.com/en/health/health-professionals/clinics/ps-suite?linktype=ge-meganav> I'd like to integrate waitwhile so i can do all the opration and see all the oprations drectly from the EMR

I have setup a Zapier which I can successfully send over visitor signed in on Envoy for visitors to Waitwhile. Name, phone number, email all works, and services ( but only when I select the services listed from wait while) I need it to be dynamic and use the custom side of zapier to select different types of services that are available in envoy to waitwhile, when I try to do that it tells me this error message. Failed to create a visit in Waitwhile The app returned ""serviceIds[0]" with value "Tax Preparation" fails to match the required pattern: /^[a-zA-Z0-9]{20}$/". Please advise

How do we unassign a completed visit via API call, the documentation does not give me clear idea about this newKey value? 

Please share code snippet if anyone has implemented below method in C#. function verifyWebhookSignature(signature, url, payload, secret) { return signature == crypto.createHmac('sha256', secret).update(Buffer.from(url + payload, 'utf-8')).digest('base64'); }

I'm running into an issue when trying to compare the HMAC auth keys in my Apex webhook listener. Here is my code: String wwSig = EncodingUtil.urlEncode(svcURL + req.requestBody.toString(), 'UTF-8'); Blob hmac = Crypto.generateMac('hmacSHA256', Blob.valueOf(wwSig), Blob.valueOf(_WaitWhile Secret Key_)); String hmacString = EncodingUtil.base64Encode(hmac); I compare hmacString to the 'X-Waitwhile-Signature' in the headers but I cannot get the values to match. I tried following the "guide" at <https://developers.waitwhile.com/docs/authenticating-webhooks> which states, "The signature is created by concatenating webhook URL and payload as a UTF-8 string, and then creating a hash-based message authentication code (HMAC) with SHA-256, encoded using Base64." I think I'm following this correctly but it's not working. Has anyone successfully used this authentication signature with Salesforce? Any help would be appreciated. Also, I know that WaitWhile now has the ability to integrate directly with Salesforce but that is only available on the enterprise version so we cannot use it. Thank you!

I have event templates that require a group of resources - for example, an operation always requires an operation room, a doctor, a nurse, and an embryologist. I want to create a predefined group of resources and users. Then I want to choose them when creating a meeting, instead of choosing them individually.