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How to Setup Dynamic Services

I have setup a Zapier which I can successfully send over visitor signed in on Envoy for visitors to Waitwhile. Name, phone number, email all works, and services ( but only when I select the services listed from wait while) I need it to be dynamic and use the custom side of zapier to select different types of services that are available in envoy to waitwhile, when I try to do that it tells me this error message. Failed to create a visit in Waitwhile
The app returned ""serviceIds[0]" with value "Tax Preparation" fails to match the required pattern: /^[a-zA-Z0-9]{20}$/". Please advise