Discussions

I have setup a Zapier which I can successfully send over visitor signed in on Envoy for visitors to Waitwhile. Name, phone number, email all works, and services ( but only when I select the services listed from wait while) I need it to be dynamic and use the custom side of zapier to select different types of services that are available in envoy to waitwhile, when I try to do that it tells me this error message. Failed to create a visit in Waitwhile The app returned ""serviceIds[0]" with value "Tax Preparation" fails to match the required pattern: /^[a-zA-Z0-9]{20}$/". Please advise

I'm in Canada and I work with an electronic medical record from Telus health (see link) <https://www.telus.com/en/health/health-professionals/clinics/ps-suite?linktype=ge-meganav> I'd like to integrate waitwhile so i can do all the opration and see all the oprations drectly from the EMR

Hi there, is there any feature in the system that allows the kiosk to print the customer ticket directly after s/he joins the waitlist?

Hello, We try to use webhook signature with NodeJs but it is always invalid. Can you confirm us expected parameter formats ? Now, we use for example : ```typescript const secret = 't5cU9SoudXtxfVRw1Z4wr9TS' // provide from webhook configuration. Here it's fake value const signature = 'vI5Ut452kZyrZrmFIBq7Xu3mFPWr1g0sqlQZfU4ki1E' //provide header const url = 'https://api-staging-eva-xxxx.eva.gg/my-webhook-url'//good format ? const payload = '{\"id\":\"0TiYj71yYPBUNfppNB0E\",\"created\":\"2023-06-29T09:10:23.758Z\",\"accountId\":\"UpAwC7kELkvTCzFdA8fr\",\"type\":\"visit.created\",\"data\":{\"id\":\"cpnhrOit9OQ93HKInPTb\",\"locationId\":\"iQjqtEeWJ50DRaTv05OZ\",\"state\":\"WAITING\",\"customerId\":\"PmBgUqEPfVXzvcvFEs9AIR\",\"firstName\":\"Pierre\",\"lastName\":\"Marais\",\"name\":\"Pierre Marais\",\"phone\":\"+33621626157\",\"email\":\"[email protected]\",\"externalCustomerId\":\"\",\"notes\":\"\",\"publicId\":\"cpnhrO\",\"isAnonymized\":false,\"created\":\"2023-06-29T09:10:23.587Z\",\"createdBy\":\"QK09NV3HImXelgH9J73YrkXWGX03\",\"updated\":\"2023-06-29T09:10:23.587Z\",\"updatedBy\":\"QK09NV3HImXelgH9J73YrkXWGX03\",\"pendingExpireTime\":null,\"remoteIp\":\"82.216.37.75\",\"country\":\"FR\",\"region\":\"bre\",\"city\":\"rennes\",\"isBlock\":false,\"source\":\"WEB-APP\",\"locale\":\"fr-FR\",\"partySize\":1,\"resources\":{},\"resourceIds\":[],\"services\":{},\"serviceIds\":[],\"fields\":{\"ulPPzfE7de2QaHYz9Si6\":[\"test\"],\"skdOlHhyAik7BcdhJBSd\":[true]},\"dataFields\":[{\"id\":\"ulPPzfE7de2QaHYz9Si6\",\"values\":[\"test\"]},{\"id\":\"skdOlHhyAik7BcdhJBSd\",\"values\":[true]}],\"tags\":[],\"waitlistTime\":\"2023-06-29T09:10:23.587Z\",\"bookingReminderSmsTime\":null,\"bookingReminderEmailTime\":null,\"bookingReminderAppTime\":null,\"followUpSmsTime\":null,\"followUpEmailTime\":null,\"followUpAppTime\":null,\"ngrams\":[\"pie\",\"pier\",\"pierr\",\"pierre\",\"mar\",\"mara\",\"marai\",\"marais\",\"336\",\"3362\",\"33621\",\"336216\",\"3362162\",\"33621626\",\"336216261\",\"3362162615\",\"33621626157\",\"062\",\"0621\",\"06216\",\"062162\",\"0621626\",\"06216261\",\"062162615\",\"0621626157\",\"piem\",\"piema\",\"piemar\",\"piemara\",\"piemarai\",\"piemarais\",\"wai\",\"wait\",\"wait3\",\"gma\",\"gmai\",\"gmail\",\"com\",\"a048\",\"p:1\",\"r:\",\"d:ulPPzfE7de2QaHYz9Si6=test\",\"d:skdOlHhyAik7BcdhJBSd=true\"],\"estWaitDuration\":0,\"position\":1,\"lastWaitingPosition\":1,\"originalPosition\":1,\"ticket\":\"A048\",\"numVisits\":16,\"prevEstWaitDuration\":0,\"originalEstWaitDuration\":0}}' // we get payload with json.stringify(req.body) we already try to get payload from req.body only return ( signature === crypto .createHmac('sha256', secret) .update(Buffer.from(url + payload, 'utf-8')) .digest('base64') ); ```

Hello, I am trying to sign join the waitwhile list and it is saying that captcha verification failed, but there was no option to verify it.

I'm not a seasoned API user, so forgive me if this is an overly simple question. I'm trying to help a client track when changes are made to their location settings, and would like to do so using Excel's data connection capabilities. Where I'm currently stuck is trying to construct the data connection in Excel. I can run the JSON query in the API reference interface and it works (maybe not perfectly, but it doesn't error out). But when I go to build it in Excel, I'm clearly missing something. If anyone has an example of how they set up an Excel data query to pull audit trail information and would be willing to share, that would be immensely helpful.

Hello I am wondering if there's an integration with klaviyo in the works?

My client is looking to adjust the view their staff sees for the waitlists. They have custom fields added to their sign up that ask sensitive information and they want to hide this on the staff/admin view of the waitlist screen. I know there is a setting that you can turn custom fields off, but this sounds like it's only for the public view. Is there anything in the API that allows us to adjust that UI screen?

When an appointment is cancelled, is there a way to have a custom message?

Hi, I have a cronjob that checks all the bookings with specific DataField value and sends the user a message. Do we have an API that can send a message to user?